FAQs (Frequently Asked Questions)
Q: How long does shipping take?
A:The estimated time for processing and delivery is 7-12 business days.
Q: Can I track my order?
A: Yes! We provide tracking numbers for all orders.
Q: Do you offer refunds?
A:Yes, we do! We want you to love your purchase. If you are not 100% satisfied with your order, you can return it within 30 days of delivery for a full refund—no questions asked. Please note that return shipping costs for full refunds are the customer's responsibility. However, if you only need a different size or color, we cover the return shipping for free! (Note: If your item arrives damaged or incorrect, please reach out with photos right away so we can resolve it instantly at no cost!)
Q: Can I exchange an item?
A:Absolutely! If your item doesn't fit or you'd prefer a different color, we gladly offer free exchanges within 30 days of purchase—we cover the return shipping for size and color changes. Just ensure the items are unworn and in their original packaging to get started.